SERVICE PACKS

On-Demand

Remote Support


$35.00 ex GST (Per 15 min)



In a majority of cases, we can resolve technical issues with your laptop, desktop and even server remotely, saving you downtime and a lot of money!

Schedule Support

On-Site

IT Support


$140.00 ex GST

(Includes call out and first hour)



Covering the Melbourne area and surrounding suburbs, we will travel to your Business and provide the professional and prompt service you deserve. All at the right price!

Schedule Support

Basic

Service Bundle


Starting at  $10.00 per month each device



Our Basic Service Bundle provides:


  • ​Phone and Email support
  • Managed Antivirus and updates
  • Unmanaged Onsite backup setup (Windows and Mac)*
  • Onsite device monitoring including: Firewall health, HDD health/Space, App/OS crashes and updates
  • Remote connect software
  • 24/7 Builtin Contact Form
  • 9am to 5pm Weekdays


Book Service Bundle

Premium

Service Bundle


For the best service and protection, get a custom tailored quote to suit your business needs



Our Premium Service Bundle includes the Basic Service Bundle plus the following:


  • 24/7 monitoring and notification of any issues from on-call technicians
  • Total Protection with High level Anti-Virus/Anti-Malware prevention and removal plus Anti-Exploit Protection, and Anti-Ransomware
  • Managed Cloud backup with 256bit encryption for security
  • 7 day service and extended hours with the additional option for 24/7 Supports


Book Service Bundle
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